Terms of service

Terms of Service

Welcome to ZOVI Eyewear, operated by ZOVI LLC. These Terms of Service (“Terms”) govern your use of our website and your purchase of ZOVI products. Throughout these Terms, “ZOVI,” “we,” “us,” and “our” refer to ZOVI and the services we provide.

By visiting our website, placing an order, or otherwise using our services, you agree to these Terms. If you do not agree to these Terms, please do not use our website or services.

1. Online Store Terms

By using our website, you represent that you are at least the age of majority in your state or place of residence, or that you have permission from a parent or legal guardian to use this website.

You may not use our products or website for any unlawful or unauthorized purpose or violate any applicable laws in connection with your use of our services.

2. Products

We make every reasonable effort to display our products, including colors, materials, dimensions, and other details, as accurately as possible. However, the appearance of products may vary slightly depending on your device, screen settings, lighting, photography, and other factors.

Product availability is subject to change without notice. We may limit quantities, discontinue products, or modify product offerings at any time.

3. Pricing and Payments

All prices displayed on our website are listed in U.S. dollars unless otherwise stated.

Prices, promotions, discounts, and product availability may change at any time without notice. Applicable taxes and shipping charges, if any, will be calculated and displayed during checkout.

We reserve the right to correct pricing, product information, or other errors and to cancel or refuse an order affected by an error. If payment has already been collected for an order that we cancel, the applicable amount will be refunded.

4. Orders

We reserve the right to accept, refuse, limit, or cancel an order at our discretion, including in cases involving suspected fraud, unauthorized transactions, pricing or inventory errors, or misuse of promotions.

You agree to provide current, complete, and accurate billing, shipping, and contact information when placing an order.

Submitting an order does not guarantee acceptance of the order. An order is considered accepted once it has been processed and confirmed by us.

5. Promotions and Discounts

From time to time, ZOVI may offer promotions, discounts, bundles, or other special offers.

Promotional terms may vary and will be disclosed with the applicable offer. Promotions may not be combined unless expressly stated otherwise.

We reserve the right to modify, suspend, or end promotions at any time, subject to applicable law.

6. Shipping

Shipping rates, estimated delivery times, available destinations, and other shipping information are described in our Shipping Policy.

Delivery estimates are provided as estimates only and are not guaranteed. Delays caused by shipping carriers, weather, customs, incorrect shipping information, or circumstances outside our reasonable control may affect delivery.

Customers are responsible for providing an accurate and complete shipping address when placing an order.

7. Returns and Refunds

Returns, eligibility requirements, refund procedures, and other return-related matters are governed by our Return Policy.

Please review our Return Policy before making a purchase.

8. Intellectual Property

All content on our website, including the ZOVI name, logos, product names, photographs, graphics, designs, text, videos, and other content, is owned by or licensed to us and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, sell, exploit, or otherwise use our content for commercial purposes without our prior written permission.

9. Prohibited Uses

You may not use our website or services to:

  • Violate any applicable law or regulation;

  • Infringe upon our intellectual property rights or the rights of others;

  • Submit false, misleading, fraudulent, or harmful information;

  • Introduce viruses, malicious code, or other technologies that could harm our website or services;

  • Attempt to gain unauthorized access to our systems or another person's information;

  • Scrape, copy, or commercially exploit our website or content without authorization; or

  • Interfere with the security, functionality, or operation of our website.

We reserve the right to restrict or terminate access to our services for violations of these Terms.

10. Third-Party Services and Links

Our website may contain links to, integrations with, or services provided by third parties, including payment processors, shipping providers, social media platforms, and other service providers.

We are not responsible for the content, policies, security, availability, or practices of third-party websites or services. Your use of third-party services may be subject to their own terms and policies.

11. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website, services, and products are provided on an “as is” and “as available” basis, except for any warranties that cannot legally be excluded.

We do not guarantee that our website will always be uninterrupted, secure, or error-free.

Nothing in these Terms excludes or limits rights or warranties that cannot legally be excluded under applicable consumer protection laws.

12. Limitation of Liability

To the fullest extent permitted by applicable law, ZOVI and its owners, employees, affiliates, agents, and service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of our website, services, or products.

Where liability cannot legally be excluded, our liability will be limited to the maximum extent permitted by applicable law.

13. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless ZOVI and its affiliates, owners, employees, agents, and service providers from claims, liabilities, damages, and reasonable expenses arising from your unlawful use of our website or your material violation of these Terms.

14. Privacy

Your submission and use of personal information through our website is governed by our Privacy Policy.

15. Changes to These Terms

We may update these Terms from time to time. Changes will become effective when the revised Terms are posted on our website unless otherwise required by law.

16. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, Return Policy, Shipping Policy, and any other policies posted on our website, constitute the agreement between you and ZOVI concerning your use of our website and services.

18. Governing Law

These Terms and any disputes arising from them will be governed by applicable law, without regard to conflict-of-law principles, except where applicable consumer protection laws require otherwise.

19. Contact Information

Questions regarding these Terms of Service may be submitted through the Contact page on our website.