Privacy Policy

ZOVI Eyewear is operated by ZOVI LLC (“ZOVI,” “we,” “us,” or “our”). This Privacy Policy describes how we collect, use, and share personal information when you visit our website, make a purchase, contact us, or otherwise use our services.

1. Personal Information We Collect

Depending on how you interact with ZOVI, we may collect personal information including:

• Your name, billing address, shipping address, email address, and phone number;

• Order, transaction, return, and purchase information;

• Payment-related information processed through our payment providers;

• Account information, if you create an account;

• Customer service communications and information you provide when contacting us;

• Website usage information that may be collected automatically when you visit our website; and

• Marketing preferences and information about how you interact with our emails, advertisements, or website.

Some information is provided directly by you, while other information may be collected automatically through cookies and similar technologies.

2. How We Use Your Information

We may use your personal information to:

• Process, fulfill, and deliver orders;

• Process payments, returns, and refunds;

• Communicate with you regarding your orders or inquiries;

• Provide customer support;

• Maintain and improve our website, products, and services;

• Personalize your shopping experience;

• Send marketing or promotional communications where permitted;

• Detect and prevent fraud, abuse, or security threats;

• Comply with applicable legal requirements; and

• Protect our business, customers, and services.

3. Shopify and Service Providers

Our store is hosted on Shopify. Shopify processes certain personal information to provide the technology and services necessary to operate our online store.

We may also share personal information with service providers that help us operate our business, such as payment processors, shipping and fulfillment providers, analytics providers, marketing platforms, and customer service providers.

These providers may process information on our behalf or according to their own privacy policies.

4. Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to operate our website, remember your preferences, understand how visitors use our website, improve our services, and support advertising and marketing.

You may be able to control cookies through your browser settings or privacy controls available on our website. Disabling certain cookies may affect the functionality of some parts of our website.

5. Advertising and Marketing

We may use information about your interactions with our website and services to provide or measure marketing and advertising.

We may work with advertising and social media platforms that use cookies or similar technologies to help us understand advertising performance and show relevant advertisements.

Where required by applicable law, we will obtain consent before using personal information for certain marketing purposes.

You may unsubscribe from promotional emails by using the unsubscribe link included in those communications.

6. How We Share Personal Information

We may share personal information:

• With Shopify and other service providers that help us operate our store;

• With payment processors;

• With shipping and fulfillment providers;

• With advertising, analytics, and marketing providers where permitted;

• When you request or authorize us to share information;

• In connection with a business transaction, such as a merger, acquisition, or sale of assets; or

• When required by applicable law or legal process.

We may also share information when reasonably necessary to protect our rights, customers, business, or services.

7. Children's Privacy

Our services are not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.

If you believe a child has improperly provided us with personal information, please contact us so we can take appropriate action.

8. Data Security

We use reasonable measures designed to protect personal information.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal obligations, resolve disputes, and protect our legitimate business interests.

Retention periods may vary depending on the type of information and why it was collected.

10. Your Privacy Rights

Depending on where you live, applicable law may provide you with certain rights regarding your personal information.

These may include the right to request:

• Access to personal information we maintain about you;

• Correction of inaccurate personal information;

• Deletion of certain personal information;

• A copy of certain personal information;

• Withdrawal of consent where applicable; or

• Opt-out of certain uses or sharing of personal information.

These rights are subject to applicable laws and exceptions. We may need to verify your identity before processing certain requests.

11. International Customers

If you access our website or purchase from ZOVI from outside the United States, your personal information may be transferred to, stored in, or processed in countries other than the country where you live, including the United States.

Privacy and data protection laws may differ between countries.

12. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy, security, content, or practices of third-party websites. We encourage you to review their privacy policies before providing them with personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements.

Any updated Privacy Policy will be posted on our website.

14. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us at:

ZOVI Eyewear
Email: zovieyewear@gmail.com